Privacy Policy

1. Who We Are

Shenzhen Jingxindacheng Electronics Technology Co., Ltd. ("Channing LCD", "we", "us") operates channinglcd.com. We are a B2B LCD and LED backlight manufacturer based at Floor 12, Jintian Industrial Building, Xitian Second Industrial Zone, Gongming Street, Guangming District, Shenzhen, China.

For privacy questions, contact us at [email protected].

2. Information We Collect

We only collect information that is necessary to respond to your business inquiry or fulfill an order:

• Contact details -- name, company name, email address, phone number / WhatsApp.
• Inquiry content -- product specifications, design files, and technical requirements you voluntarily submit.
• Usage data -- browser type, pages visited, and referring URL, collected automatically via cookies and server logs.

We do not collect payment card data directly. Any transactions are handled through secure third-party payment processors.

3. How We Use Your Information

• To respond to your product inquiries and provide technical quotations.
• To process orders, arrange sampling, and coordinate production and delivery.
• To send relevant product updates or follow-up communications (you may opt out at any time).
• To improve website functionality and user experience through aggregated analytics.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Design Files & Intellectual Property

Any design drawings, specifications, or technical documents you share with us remain your intellectual property. We treat all such materials as strictly confidential. We are happy to sign a Non-Disclosure Agreement (NDA) before you share sensitive files. Your designs will not be shared with any third party or used for any other customer's project.

5. Cookies

This website uses essential cookies required for basic functionality, and optional analytics cookies (e.g., Google Analytics) to understand how visitors use the site. Analytics cookies are anonymised and do not identify you personally. You can disable cookies in your browser settings at any time without affecting your ability to use the site.

6. Data Storage & Security

Your data is stored on secured servers and is accessible only to authorised staff involved in handling your inquiry or order. We retain business correspondence and order records for up to 5 years to support after-sales service and repeat orders. Inquiry data with no resulting business relationship is deleted after 2 years. We implement industry-standard technical and organisational measures to protect your data against unauthorised access or disclosure.

7. Third-Party Services

We may use trusted third-party services including website hosting providers, email platforms, and analytics tools. These providers are contractually obligated to protect your data and may not use it for their own purposes. Links to external websites are provided for convenience; we are not responsible for their privacy practices.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of inaccurate data.
• Withdraw consent for marketing communications at any time.
• Request a portable copy of your data.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically.