Frequently Asked Questions

We cover the full range: segment LCD (TN/HTN/STN/FSTN/VA), LED backlights, LED digital tubes (7/14/16-segment), character LCD modules (1602/2004/12864), and TFT color displays up to 10.4 inch. Custom icons, irregular glass shapes, and non-standard sizes are all supported.

We specialize in complex custom projects: irregular glass shapes, custom icon layouts, wide-temperature operation (-30°C to +85°C), sunlight-readable displays, and multi-layer backlight assemblies. If it's a display component, we can probably build it.

Both. We can supply bare glass, or a fully assembled module with backlight, driver IC, and PCBA — all built and tested in-house. For most B2B buyers, the complete module is the better choice because it removes coordination between multiple suppliers.

Yes. Beyond display panels, we have strong supply chain resources for matching optical components — light guide plates (LGP), diffuser films, reflective sheets, brightness enhancement films, and optical lenses. You can source your complete optical stack from one supplier.

Lead times vary by product line. Here are our standard timelines:

• LED Backlight/LGP: 3-day sample, 15-day mass production
• Segment LCD: 3-day drawing review, 15-day sample, 30-35-day mass production
• LED Digital Tube: 7-day custom sample, 15-day mass production (standard stock ships in 7 days)
• TFT Panels: 7-day FPC sample, 15-day custom sample, 30-day mass production

Our standard MOQ is 100 pieces for custom products, and nearly 95% of our active listings fall within the 101-500 piece band. For first-time custom projects, we can often accept smaller trial runs below MOQ at an adjusted unit price. Standard catalogue items like 1602 modules can be ordered in smaller quantities.

Rush capability depends on current production load and whether your tooling already exists. Repeat orders on existing molds are the easiest to expedite. Send us your required arrival date and quantity, and we'll confirm feasibility in writing before you place the order.

Yes — a one-time tooling charge is required for custom products because the mold is specific to your drawing. It's quoted as a separate line item in our 3-line quotation so you can see exactly what it costs. Tooling is retained for your exclusive use, and repeat orders of the same design skip the charge.

Standard terms: 30% deposit by T/T bank transfer, 70% balance settled before shipment. For repeat buyers with a payment history, we can discuss other terms. Alibaba.com Trade Assurance orders are also accepted (please confirm with us before placing).

FOB Shenzhen is our default. We can also arrange EXW, CIF, or DDP on request. Shenzhen and Hong Kong ports keep transit to Europe and North America predictable. Tell us your destination port or door address and your preferred term, and we'll quote accordingly.

Air, sea, and express courier are all available — quoted per order weight, volume, and target arrival date. Express suits samples and urgent small batches. Air suits mid-volume with a firm deadline. Sea gives the lowest freight per piece on full production runs.

Yes. We can ship to a nominated warehouse, including a marketplace fulfillment center or your freight forwarder. Warehouse intake rules differ on labeling, carton limits, and booking windows — please send the receiving requirements in advance so we can comply the first time.

TN is the lowest cost option for simple digits read at short distance (viewing angle ~40°). HTN adds better contrast and wider viewing (~60°). STN and FSTN suit higher information content and multi-line display (~90°). VA gives the deepest black and the widest viewing angle (~160°) — the usual choice for dashboards and meters. Tell us your viewing distance, ambient light, and segment count, and we'll recommend the right mode.

Common anode ties all LED anodes to one shared positive pin, and each segment is driven low. Common cathode ties all cathodes to ground, and each segment is driven high. The choice must match your driver IC and board polarity — the two are not interchangeable. We build both; confirm which your controller expects before we cut tooling.

Static drive lights every segment continuously — brightest and steadiest output, but needs one pin per segment. Multiplex drive scans one digit at a time very fast so the eye sees them all lit — cuts pin count sharply on multi-digit parts, at the cost of some brightness. Tell us your available pin count and we'll pick the scheme.

Four common types: metal pin (soldered mechanical joint), FPC tail (slim flexible route into a connector), zebra elastomeric strip (screwless assembly), and heat seal (thin, low-cost designs). Tell us the pitch, available space, and whether the unit is serviced in the field, and we'll recommend the connection.

Yes — the viewing direction is set during polarizer lamination. Common choices are 6 o'clock (display read from below, such as a wall-mounted meter) and 12 o'clock (display read from above, such as a handheld device). Tell us where the operator's eye sits relative to the screen, and we'll select the direction and the optimum contrast bias.

Yes. A sunlight-readable build usually uses a reflective or transflective polarizer so ambient light works for you rather than against you. For outdoor meters and dashboards, we combine a reflective stack with a low-power backlight for night use. Tell us the peak outdoor brightness in your market and whether the display sits behind a window or a lens.